Does Waterstones offer free returns? What's their exchange policy?

What's Waterstones's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Waterstones for a full refund? Do I need a receipt to return my item to Waterstones? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, Waterstones does offer free returns & exchanges.
Knoji Staff
140
Posted Dec 7, 2018

Yes, Waterstones does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Waterstones's homepage for additional pages with information on returns and exchanges.

Learn more at waterstones.com.

Shopping tip: (January 19, 2019): Use promo code WSMAG14 to save 10% off at waterstones.com — redeem it here. You can also view more Waterstones promo codes.

Update: we've found 28 more bookstores that currently offer free returns & exchanges and 456 crafts & gifts stores that are offering free returns & exchanges . You can also view all 6,714 stores that offer free returns & exchanges across all categories.

This user rated Waterstones's returns & exchanges policies: 5.0
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waterstones.com

About Waterstones

Waterstones is a major bookstores company operating the e-commerce site waterstones.com. Waterstones sells its products and services in the bookstores vertical, offering discounts and promo codes to its customers occasionally, but not very often. Waterstones is very well-regarded among shoppers on Knoji, with 20 ratings and an average rating of 4.4 stars. Waterstones scores very highly compared to other brands in the bookstores industry, providing 12 e-commerce features to better serve its customers.

Waterstones' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Waterstones offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that Waterstones may not offer free shipping currently. Read full answer >>
International Shipping:
Yes
Waterstones offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Waterstones accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that Waterstones may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Waterstones may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Waterstones may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Maybe
It appears that Waterstones may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that Waterstones may not offer sales currently. Read full answer >>
Black Friday Ad:
Yes
Waterstones offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Waterstones may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Waterstones may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Waterstones may not offer official coupons page currently. Read full answer >>
Student Discounts:
Yes
Waterstones runs a student discount program for current students. Save up to 40% on Waterstones through their student discount program. Program details are available on their student discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that Waterstones may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Waterstones may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Waterstones offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that Waterstones may not offer money-back guarantee currently. Read full answer >>
Gift Cards:
Yes
Waterstones offers gift cards and discounted gift cards during special promotional events. Find gift cards for Waterstones. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Social Media Pages:
Maybe
It appears that Waterstones may not offer social media pages currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Waterstones may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Waterstones may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Waterstones may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Waterstones may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Waterstones offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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